Shipping & Pick up
PLEASE NOTE: PRESENTLY WE DO NOT OFFER LOCAL PICK UP FOR PELICAN COOLERS, THEY SHIP FROM MANUFACTURER'S WAREHOUSE IN EDMONTON.
Shipping to MOST locations in Canada on orders with a sub-total over $69 is free! Excluded are Newfoundland, NWT, Yukon, and Nunavut. We reserve the right to refuse free shipping to any other location if it's remote in our definition (BC islands, northern Quebec etc). In this case we will get back to you with a shipping quote. We will only ask you to pay the amount which is above the regular shipping rate. We make every effort to provide free shipping even to remote locations and most rural locations are covered!
We reserve the right to select the carrier: Canada Post, UPS, Fedex, Freight, or another courier.
We can ship to PO boxes with Canada Post only, please contact us first. 150Q and 250Q coolers are too big to be shipped via Canada Post.
All shipping is trackable and fully insured against loss or damage.
Most items will arrive within 6 business days but please note that shipping times are not guaranteed.
Pick up: this is a great option if you wish to save and also get your item quicker and safer! Pick up is available from our partner warehouse in Vaughan, ON, right near the Vaughan Mills mall. Please select the pick up option at checkout when you place your order on the website, discount will be applied. As mentioned above Pelican coolers are not available for local pick up. We need at least 1 business day to have your order ready for pick up. Detailed pick up instructions will be emailed to you once you place the order. The warehouse is open for pick up 7-3:30 every week day.